f.a.q


Our primary service area covers Geelong & surrounding suburbs including;

Geelong, Geelong West, East Geelong, South Geelong, Newtown, Rippleside, Drumcondra, Manifold Heights, Herne Hill, Hamlyn Heights, Bell Park, Bell Post Hill, Belmont, & Highton.

If you're located outside these areas, please contact us with your requirements. We may still be able to assist depending on the location & scope of works.

We provide a wide range of residential, NDIS, & commercial cleaning services.


Residential Cleaning

  • Regular housekeeping cleans
  • Weekly, fortnightly & monthly cleans
  • Deep cleans
  • Spring cleans
  • Pre-sale cleans
  • Vacate/end-of-lease cleans
  • Decluttering & organising services

NDIS Services

We provide a range of in-home supports designed to help participants maintain a safe, clean & comfortable living environment, including:
  • Cleaning & housekeeping
  • Laundry assistance
  • Home care support
  • Simple gardening & outdoor maintenance
  • Decluttering & household organisation

Commercial Cleaning

We also provide cleaning services for small businesses, including:
  • Offices
  • Staff amenities
  • Kitchenettes & lunchrooms
  • Bathrooms & toilets
  • Factory staff areas

We understand the importance of maintaining a clean, healthy home. That's why we use high-quality products sourced from trusted suppliers, including eco-friendly & septic-safe options wherever possible. 

Our products are carefully selected to deliver excellent results while being safe for your family, pets, & the environment.

We offer flexible scheduling to suit your needs & budget. 

Weekly basis
Fortnightly basis
Weekly basis
One-off or occasional basis

Whether you're looking for ongoing support or a once-off deep clean, we're happy to tailor a service that suits your requirements. Services can be booked by emailing us with your requirements at - savinggracegeelong@gmail.com
Yes. Our team members are fully insured, and we complete police checks as part of our onboarding process. We also provide ongoing training to ensure services are delivered safely, respectfully, and to a consistent standard.
We take privacy & security seriously!

If you’re not home during the service, we can arrange a secure access method (e.g., key handover, lockbox, or agreed entry instructions). We follow strict confidentiality expectations, & your property & personal belongings are treated with respect at all times. Alarm codes & access details are only used as authorised & are not shared.
Yes. For your peace of mind, we are fully insured, GST registered, & hold a current Labour Hire License.
Our Labour Hire License is mandatory for businesses supplying staff to commercial workplaces & demonstrates our commitment to operating professionally, ethically, & in compliance with Victorian regulations.

We take the safety of our clients, staff, & the properties we service seriously, & maintain all required insurances & registrations to ensure you can book with confidence.

We understand plans can change. We ask for as much notice as possible if you need to reschedule or cancel. Where sufficient notice is provided, we’ll happily move your booking to a new time. 

Late cancellations (less than 48 hours notice) may incur a 50% cancellation fee to cover allocated time & travel. Any applicable details will be confirmed at the time of booking.